Optimisation & maintenance.

Proactive and pre-emptive ecommerce support engineered to identify unknowns and keep every peak event running smoothly.

Keeping you ahead

No ecommerce site is set and forget.

Customer expectations evolve and so must your store. We split out business-as-usual support to make sure urgent issues don™t impact the optimisation and growth roadmap.

Optimisation

Keeping your site ahead of the curve.

Using data from micro interactions, we plan, test and implement optimisations that produce macro results â like increasing share of wallet from existing customers. Together, we'll move beyond assumptions and focus on what's really stopping your audience from engaging with your brand and business proposition.

Maintenance

A proactive approach.

From Black Friday to the Champions League final, peak events are critical to ecommerce success. Our proactive approach ensures our clients go into these key events with total confidence in their site's security and ability to perform under pressure.

What Novuna said

“I’m really pleased about what we have achieved, and how we achieved it and it’s now delivering tangible business benefits.” Elaine Keith, Strategic Development ManagerElaine Keith, Strategic Development Manager

Elaine Keith, Strategic Development Manager

More of our maintenance & optimisation work

Capabilities

CX and technical audit
Benchmarking
Opportunity analysis
Gap analysis
24/7 technical support
Conversion rate optimisation
Ecommerce advanced analytics
Performance optimisation
Load and stress testing
Training and support

Magento (Adobe Experience Cloud)
Magento Commerce Cloud
Shopify Plus
Shopify
Big Commerce
Headless commerce
PWA

Other Services

Digital experience and UX design

Customer-centred design is the cornerstone of our creative process. Our approach is tailored to your organisation's needs & guarantees results.

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Ecommerce transformation

As delivered for some of the world’s biggest brands. Our multi-functional experience and proven processes create extraordinary retail experiences that are all gain.

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